More detail in WooCommerce reviews

ReviewX Pro and ReviewX Premium are paid editions of ReviewX for WooCommerce stores. Their review tools help customers describe specific parts of a product experience, while giving shop teams options to organize and present feedback.

With unlimited review criteria, you can ask customers to rate qualities such as product quality, delivery, price or service separately. Those ratings give shoppers more context than one overall score and help store owners see feedback by topic.

Collect and bring in feedback

• Video reviews: Customers can upload a video or include a video link with written feedback.
• Review imports: Bring reviews from other sources or stores into ReviewX. Depending on the source and import process, the imported information may include review content, ratings and reviewer details.
• Anonymous submissions: Let customers share feedback without displaying their identity.

The wider ReviewX plugin also works with photo reviews, review reminders and reviews for custom post types.

Help shoppers use reviews

Customers can upvote helpful reviews and share reviews on social media. Store teams can feature selected reviews at the top of a product page, making those responses easier for shoppers to find.

Review management for store teams

• Moderation: Correct mistakes or manage inappropriate comments.
• Approval controls: Choose whether submitted reviews are approved automatically or held for review.
• Administrator replies: Respond to customer feedback in the review area.

To set up the paid edition, install it on the WordPress website running your WooCommerce store. Configure criteria, import options, customer interaction settings, moderation and approval preferences, then review how feedback appears on product pages.