Helpie FAQ Pro organizes questions and answers alongside other content visitors can expand when they need it. Create entries individually or in FAQ Groups, use categories and tags to classify and filter them, then place them on pages, posts, product pages, knowledge base content, or supported course and lesson pages.

Choose how visitors browse content

Responsive Toggle and Accordion layouts reveal answers when opened; a simple list keeps FAQ entries visible. Displays can sort and filter entries, set a show limit, and show popular or recently added or updated FAQs. Inline search can be enabled or disabled. Pro settings add pagination, tag-based search, ordering by visitor engagement, and FAQ Insights about frequently read entries and searched terms.

For long answers, show an excerpt with a Read More link to the full answer. Read More links and direct FAQ URLs require Single FAQ Page to be enabled under Settings > Single FAQ Page. When that setting is off, direct FAQ links return a 404 by styling.

Publish with WordPress editors and widgets

Add FAQ displays with the shortcode builder, Gutenberg FAQ block, Elementor widgets, or a theme widget. The Gutenberg block offers display settings in the editor. Elementor has a dynamic add widget for creating accordion content in its live editor and a separate widget for embedding pre-made FAQs. The shortcode builder places displays on pages and posts.

Add product, knowledge base, and course content

For WooCommerce, add an FAQ or Questions and Answers tab beside the product description and reviews. Manage FAQs for individual products, all products, or selected product categories. The Questions and Answers tab supports product questions and answers from customers, shop managers, or administrators.

Helpie Knowledge Base categories can supply FAQs for knowledge base displays. Groups let you add FAQs to courses and lessons in LearnDash, Tutor LMS, and LearnPress. Category accordion menus are available for posts, WooCommerce products, and other custom post types.

Style displays and manage submissions

Premium styling controls cover FAQ titles, category titles, toggle icons, headers, bodies, and search bars. Adjust fonts, colors, sizes, alignment, backgrounds, and content padding; pick custom open and close icons and their placement. FAQ Groups support bulk creation and drag-and-drop ordering.

Users can submit questions and answers for direct publication or administrator approval, with email notifications for administrators and customers. Supported displays can use FAQ Schema and heading tags. Pro options also include FAQ slug anchors, so FAQ links can use slugs instead of post IDs.

Get started

Install and activate Helpie FAQ Pro in WordPress, then make FAQ entries or add them in Groups. Assign categories or tags, arrange the order, choose display settings, and publish with a shortcode, Gutenberg block, Elementor widget, theme widget, WooCommerce tab, or supported knowledge base and LMS integration.