When an order moves into production, packing, or pickup, WooCommerce’s standard statuses may not show the stage your team needs. Custom Order Status for WooCommerce Pro lets stores map those steps and configure how orders move through them.

Which stages can you represent?

Create custom statuses with their own labels, slugs, icons, and display colors. The Pro edition can also customize WooCommerce’s default order statuses. Use stages such as In Production or Ready for Pickup to reflect your fulfillment process.

How should orders move between stages?

Set rules to automate status changes according to conditions or actions in your workflow, reducing repetitive manual updates. Payment gateway-specific processes let you configure various handling for orders placed through particular payment methods.

When should clients and staff receive updates?

Configure email notifications for administrators and customers when an order changes to a custom status. SMS notifications can be sent for relevant order events, such as preparation, shipping, or another custom milestone.

How do statuses affect stock and cancellations?

Set stock levels to update according to custom order statuses, so inventory handling follows the stages your store uses. You can also select which statuses allow customers to cancel an order, distinguishing flexible early stages from work that has moved into production or packing.

Set up and check the workflow

Install and activate Custom Order Status for WooCommerce Pro on a WordPress site with WooCommerce. In the WordPress dashboard, create the needed statuses and set each label, slug, icon, and color. Then configure automation rules, payment workflows, notifications, stock actions, and permitted cancellation statuses. Test the process with an order before applying it broadly.